Select Ortho Privacy Policy
Effective Date: June 1, 2025
Website: https://selectortho.net
1. Overview
Select Ortho (“we”, “our”, “us”) respects the privacy of the patients and healthcare providers who use our services. This Privacy Policy outlines how we collect, use, protect, and share information — including Protected Health Information (PHI) — in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.
2. Who This Policy Applies To
This policy applies to:
- Visitors to our website
- Healthcare providers using Select Ortho’s DME programs and services
- Patients receiving Durable Medical Equipment (DME) through their providers
- Any individual whose data may be processed as part of the DME lifecycle
3. Information We Collect
We may collect the following information:
A. Personal & Identifiable Information (PII)
- Name, date of birth, contact information
- Address and healthcare provider details
- Insurance ID and eligibility details
B. Protected Health Information (PHI)
- DME prescriptions and clinical justifications
- Diagnosis codes and treatment information
- Insurance and claim details related to DME use
- Notes or clinical data provided by the ordering provider
4. How We Use Your Information
We use information solely for:
- Coordinating the ordering, fulfillment, and delivery of DME
- Verifying insurance eligibility and processing reimbursement claims
- Providing support to participating healthcare providers
- Complying with applicable laws and healthcare regulations
We do not use your personal data or health data for advertising, profiling, or unrelated analytics.
5. How We Share Your Information
Select Ortho is committed to limiting disclosures of PII and PHI.
We only share your information with:
- The healthcare provider who ordered your equipment
- Your insurance provider (or their designated third-party administrator) for the purposes of coverage verification and reimbursement
We do not share, sell, rent, or disclose your personal data or health information to:
- Data brokers
- Third-party marketers
- Unaffiliated companies
- Social media platforms
- Advertising networks
All data handling is governed by strict confidentiality agreements and HIPAA-compliant protocols.
6. Data Security
We use industry-standard administrative, physical, and technical safeguards to:
- Secure PHI during storage and transmission
- Limit access to authorized personnel only
- Encrypt sensitive data where required
- Monitor for potential threats or unauthorized access
We conduct regular compliance reviews and risk assessments.
7. Data Retention
We retain your information only as long as necessary to:
- Comply with healthcare recordkeeping regulations
- Fulfill the original purpose of collection
- Respond to audits, legal inquiries, or provider requests
8. Your Rights
As a patient or provider, you may have the right to:
- Access your data
- Request corrections
- Restrict certain uses or disclosures
- Request an accounting of disclosures
- File a complaint if you believe your rights were violated
To exercise these rights, contact: info@selectortho.net
9. Cookies and Website Usage
Our website may collect limited usage data (e.g., IP address, browser type) to ensure proper functionality. We do not associate this data with PHI or use cookies to track behavior across third-party websites.
10. Children’s Privacy
Select Ortho does not knowingly collect data from children under 13. All services involving minors are coordinated through their healthcare providers.
11. Policy Updates
We may update this Privacy Policy periodically. When we do, we will post the revised policy with a new effective date. Material changes will be communicated through appropriate channels.
12. Contact Us
Select Ortho Privacy Office
6303 E. Tanque Verde Road,
Suite 345
Tucson, AZ 85715
Email: info@selectortho.net
Phone: (866) 443-0438
Last Reviewed: June 1, 2025